Nutrabay Loyalty Program | Earn Rewards with Every Purchase

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What are NB Coins worth?

1 NB Coin = ₹1

How to Redeem NB Coins?

Your NB Coin balance is dispayed in the cart which can be used for discounts.
Click ‘Save with eligible NB Coins’ in your cart to redeem them. NB Coins are redeemable only on Nutrabay products.

How to Redeem NB Coins?

FAQs

What is FitClub?

FitClub is a membership program by Nutrabay. Any user who registers on Nutrabay website or app becomes a FitClub member. Members of the FitClub receive various benefits, discounts and rewards depending upon their membership level.

Do I need to pay for the FitClub membership?

The FitClub membership is a free program. Any user who registers on the Nutrabay app or website becomes a FitClub member instantly.

What are the benefits that I get as a FitClub member?

The benefits that you will be getting depend upon your FitClub membership level. To know more about these benefits, click here.

What are the FitClub membership levels?

Your FitClub level determines the benefits and rewards that you will be getting as a FitClub member, the higher your level, the better rewards and benefits you get. Based upon your purchase history with Nutrabay, you are allotted any one of these levels:
1. Explorer: If you're a registered user and have spent less than ₹7500 in the last 365 days
2. Achiever: If your total spent in the last 365 days is between ₹7500 and ₹20000
3. Legend: If your total spent in the last 365 days is more than ₹20000

Please Note: The total spent is calculated since the day Nutrabay FitClub was launched.

How can I upgrade my FitClub membership level?

What is the validity of my FitClub membership?

What is the validity of my current level in the FitClub membership?

What is NB Coin?

Will my NB Coins expire?

How can I earn more NB Coins with FitClub?

Can I combine NB Coin discount with other offers?

How much discount can I get using NB Coins?

Will I earn any NB Coins if I cancel my order?

What will happen to the NB Coins redeemed as a discount if I cancel my order?

Will I earn any NB Coins if I return my order?

What will happen to the NB Coins redeemed as a discount if I return my order?

How can I check my NB Coins balance?

Why is my level not upgrading even after reaching the goal?

Why is my NB Coin balance not updating after placing an order?

Why did I get less NB Coins?

Will I earn NB Coins on offline store orders as well?