Returns, Refunds & Cancellation FAQs

Can I cancel my order?

I received a damaged item, wrong product or missing unit. What should I do?

Which products or cases are eligible for return?

When will I receive my refund?

How do I return an item, and what images should I upload?

How long do I have to request a return?

How can I check my return or refund status?

What happens after I submit a return request?

How should I pack the item for return pickup?

Can I replace/exchange my product instead of returning it?

Can I change my pickup address after raising a return request?

Why did my pickup fail or get delayed?