Shipping & Delivery FAQs

Where is my order?

How do you ship your orders?

How much time does it take for an order to be delivered?

How can I track my order?

My order has been “in transit” for too long. What does it mean?

Why is my order delayed?

My order was supposed to arrive today but didn’t. What should I do?

I missed the delivery. Will they try again?

Can I ask for delivery on another day?

Can I change my delivery address after the order has been shipped?

My address or phone number is incorrect. What will happen to my order?

Do you offer express or fast delivery?

What if the package is damaged or opened on delivery?

I accepted the delivery but found the product damaged, tampered with, or have missing items after unboxing. What should I do?

What does it mean if my order is out for delivery for a long time?

Can I change my phone number after the order has been shipped?

Will my order be delivered in multiple shipments?

Can I get my order delivered at a specific time?

Will the delivery agent call me before attempting delivery?

Do you deliver to all pincodes in India?

Why is my delivery being rescheduled repeatedly?

Why has my order been returned?

My tracking shows “Delivered,” but I haven’t received the product. What should I do?

The delivery agent confirmed they would come but did not show up. What should I do?

The delivery agent added a fake attempt remark without actually calling or visiting. What should I do?