Merchandise FAQs

What is the return policy for Nutrabay merchandise items?

What items are eligible for return under the merchandise policy?

What is the return window for merchandise?

What condition must the product be in to qualify for a return?

What checks are done during the quality inspection?

When and how is the refund processed for a merchandise return?

Are shipping charges refunded for merchandise returns?

Can I exchange a merchandise item instead of returning it?

Can a return request be declined even if raised within 14 days?