Order Related FAQs

How do I know my order has been confirmed?

Where can I find my order details?

I didn’t receive an order confirmation. What should I do?

How can I change my order (phone number/address/product)?

Can I modify the items in my order after placing it?

Why is my order still in “Processing”?

What should I do if my payment fails or my order is not visible after payment?

How long will it take for my order to be dispatched?

I placed the same order twice by mistake. What should I do?

Why can’t I place a Pay on Delivery (POD) order?

Do you ship internationally?